Effective Date: 11/12/2023

LuminarEX, hereafter referred to as “we,” “us,” or “our,” is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, luminarex.com.

Information We Collect:
a. Personal Information: We may collect personal information such as your name, email address, and other contact details when you voluntarily provide them, for example, when you book a call or place an order.
b. Usage Information: We may automatically collect information about your visit to our website, including your IP address, browser type, and the pages you access.

How We Use Your Information:
a. We use the information you provide to communicate with you, understand your needs, and deliver our services.
b. Usage information helps us improve our website, tailor content to user preferences, and enhance user experience.

Information Sharing:
a. We do not sell, trade, or otherwise transfer your personal information to third parties without your consent.
b. We may share your information with trusted service providers who assist us in operating our website or servicing you, as long as they agree to keep this information confidential.

Security:
a. We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
b. Despite our efforts, we cannot guarantee the security of information transmitted over the internet; you transmit such information at your own risk.

Cookies:
a. We use cookies to enhance your experience on our website. You can choose to disable cookies through your browser settings, but this may impact certain functionalities.

Third-Party Links:
a. Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

Children’s Privacy:
a. Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

Updates to Privacy Policy:
a. We may update this Privacy Policy periodically. The date of the latest revision will be indicated at the top.

Contact Us:
a. If you have any questions or concerns about this Privacy Policy, please contact us at sales@luminarex.com.